Customer resources
Moving Documents & Resources
Use this resource hub to understand the documents commonly involved in planning a move. Final forms and regulatory documents should be reviewed with your Move Central representative.
Documents to review before moving day
Depending on the move, documents may include an estimate, service order, inventory, valuation or coverage selection, storage terms, access notes, and payment disclosures. Keep copies of every signed document.
For payment questions, review the moving financing information page for topics to confirm and disclosures to request; it does not state current program terms.
Verify the details
Confirm names, addresses, phone numbers, dates, inventory notes, requested services, pickup and delivery expectations, payment terms, and any exclusions before approving the move plan.
Related Customer resources resources
Keep a move document checklist
The exact forms depend on the move. Use these questions to identify what to request and verify with your Move Central representative.
- Ask which estimate, service order, inventory, valuation or coverage, storage, access, and payment documents apply.
- Check names, addresses, phone numbers, dates, inventory notes, requested services, and pickup and delivery expectations.
- Ask for any exclusions, customer responsibilities, payment terms, and storage or delivery conditions to be stated clearly.
- Keep copies of every document you receive or sign and compare the final paperwork with the agreed moving scope.